1. Information We Collect

We may collect the following information when you interact with us:

• Contact information: name, email address, phone number, mailing address, and school/organization details.
• Program-related information: details about your participation in WITS programs, events, or training.
• Communications data: messages you send to us, your SMS opt-in status, and support inquiries.
• Technical data: limited information such as IP address or browser type when visiting our website (for security and analytics purposes).

2. How We Collect Information

We collect information in the following ways:

• Through forms on our website, where you may provide your phone number, email, or other details to participate in programs or receive updates.
• Through event registrations, paper forms, or direct communication with our staff.
• Through SMS opt-in when you provide consent to receive text messages from us.

3. How We Use Information

We use your information only for the purposes for which it was collected, including:

• Responding to questions and providing customer care for schools, parents, and community partners.
• Sending program-related SMS messages, such as reminders, confirmations, and responses to inquiries.
• Coordinating training sessions, events, and program participation.
• Maintaining records for program delivery, nonprofit reporting, and compliance.
• Improving our services through secure analysis of aggregated data.

We do not use your information for unsolicited marketing or promotional messaging.

4. Data Sharing

• We do not sell or share your personal data—including mobile numbers and SMS opt-in consent—with third parties for promotional or marketing purposes.
• Certain limited data may be shared with vetted service providers (e.g., email, SMS, or scheduling platforms) who process information on our behalf and are contractually obligated to protect it.
• Mobile opt-in information is never shared with outside organizations.

5. Data Storage & Security

• All core data is held securely on WITS Foundation’s private servers with restricted access.
• Where external SaaS (Software-as-a-Service) tools are used (e.g., for SMS or email delivery), only the minimum necessary information is shared, and only with vetted, secure partners who comply with Canadian and international privacy standards.
• We use encryption, secure access controls, and routine audits to safeguard your data.

6. SMS Messaging Terms & Conditions

By providing your phone number and opting in, you consent to receive text messages from WITS Programs Foundation.

• Message types: customer support responses, confirmations, and program-related reminders.
• Message frequency: varies based on your participation in programs or inquiries.
• Opt-out: you may unsubscribe at any time by replying STOP.
• Help: reply HELP or contact us through our Contact Us page or by calling (855) 858-8766, (250) 386-7625.
• Rates: Message and data rates may apply.
• Carrier notice: Carriers are not liable for delayed or undelivered messages.

Consent to receive messages is not a condition of program participation.

7. Your Rights

You have the right to:

• Access, correct, or request deletion of your personal information.
• Withdraw consent for SMS or email communications at any time.
• Request details about how your data is stored and used.

To exercise these rights, please use our Contact Us page.

8. Children’s Privacy

WITS Programs Foundation programs serve children through schools and communities; however,
we only collect personal information from adults (such as parents, teachers, and administrators).
We do not knowingly collect personal information directly from children.

9. Changes to this Policy

We may update this Privacy Policy periodically. The effective date at the top of this page
reflects the latest version. Updates will always be made available on our website.

10. Contact Us